ww55 Terms & Conditions

In this document, "Platform" refers to the ww55 website, mobile version, and all related services. "User" or "Member" refers to any person who has registered on the platform or is using the services without registration. "Account" refers to each user's personal registered profile.

ww55 is a secure and reliable online gaming platform designed for Bangladeshi players. The platform offers live casino, cricket betting, slot games, and other entertainment services.

• These terms may change from time to time; notice of any changes will be published on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• This document has been prepared in Bengali and the Bengali version shall be considered the final and authoritative version.

To open an account and enjoy services at ww55, the following eligibility requirements must be met:

• You must be at least 21 years of age. The platform is for users aged 21 and above only.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• It is the user's responsibility to keep their account password fully confidential; the user is solely responsible for all activity on their account.
• Transferring, selling, or sharing an account with another person is strictly prohibited.
• As part of the identity verification process, ww55 may request identification documents or additional information at any time.

All provisions relating to financial transactions on the ww55 platform are set out below:

• Minimum Deposit: A minimum of ৳500 must be deposited per method.
• Minimum Withdrawal: A minimum of ৳1,000 can be withdrawn per method.
• Withdrawal Time: Usually completed within 10–45 minutes.
• Accepted Methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank).

Deposits or withdrawals through third-party accounts are strictly prohibited. Users must use a payment method registered in their own name. If any discrepancy is detected, ww55 reserves the right to suspend or cancel the transaction and may review the account if necessary.

ww55 is not liable for any differences arising from currency conversion or exchange rates. All transactions are conducted in Bangladeshi Taka (৳ / BDT).

ww55 provides various bonuses and promotional opportunities for its members. The following conditions apply to enjoying these benefits:

• Welcome Bonus: 100% bonus on the first deposit up to ৳8,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Wagering Requirement: A wagering requirement of 20x the bonus amount must be completed. For example: for a ৳1,000 bonus, a total of ৳20,000 must be wagered before the bonus can be withdrawn (calculated on the bonus amount only, not the original deposit).
• A bonus may only be claimed once. Attempting to claim a bonus through multiple accounts may result in account termination.
• Bonus offers may have a specific expiry period; any unused bonus after expiry will be considered void.
• ww55 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If fraudulent activity is suspected, bonuses may be forfeited.

The following activities are strictly prohibited to ensure the proper operation of the platform:

• Attempting to influence the outcome of any game through fraud, manipulation, or any other dishonest means.
• Using bots, scripts, or automated software to conduct betting or gaming activity.
• Creating multiple accounts or using a third party's identity to exploit the bonus system.
• Attempting unauthorized access to the platform's servers, network, or security systems.
• Harassing, threatening, or engaging in abusive behavior toward other users.
• Using the platform for money laundering or any other financially criminal purpose.
• Using or reproducing the platform's intellectual property (logos, brand elements, content) without permission.

If any of the above activities are detected, ww55 may immediately suspend or terminate the account and forfeit all balances. The relevant authorities may be notified if required.

The ww55 VIP program has five tiers. Each tier comes with weekly cashback and special benefits:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

VIP tier status may change based on the user's activity and participation. ww55 may modify the cashback amounts and applicable conditions at any time. Notice of any changes will be published on the platform.

VIP benefits apply only to the associated account and are not transferable to a third party.

ww55 places the highest importance on protecting users' personal information. SSL encryption technology is used on the platform to keep all data secure.

• Full details on the collection, storage, and use of personal information can be found on our Privacy Policy page.
• Documents submitted for identity verification will be used solely for that purpose and stored securely.
• Personal information will not be transferred to third parties without the user's consent — except where required by legal obligation.
• Details on cookie policy and data processing are outlined in the Privacy Policy.

ww55 takes responsible gaming very seriously. We believe that every user has the right to enjoy gaming in a healthy and mindful way.

• Use the platform for entertainment purposes only — not as a way to solve personal financial problems.
• Avoid betting beyond your means. Set a specific budget and stick to it.
• If gaming is causing you stress, family problems, or financial difficulty, contact our support team for help.
• If you would like to request self-exclusion or limit-setting options, let us know via live chat.

To learn more about responsible gaming, visit our Responsible Gaming page.

ww55 may temporarily suspend or permanently close a user's account without prior notice in the following circumstances:

• If any provision of these terms is violated.
• If information provided is found to be false or incomplete.
• If fraudulent or suspicious activity is detected.
• If money laundering or any other illegal activity is suspected.
• If the user themselves requests account closure.

If a balance remains after account closure, the legitimate amount will be returned once the investigation is complete. However, balances may be forfeited in cases of rule violations.

ww55 is committed to providing a safe and reliable environment. However, the platform's liability is limited in the following cases:

• Losses caused by technical errors, server downtime, or internet connectivity issues.
• Account information being compromised due to the user's own negligence.
• Issues arising from the failure of third-party services or payment gateways.

For any dispute, please contact our support team first. Submit your complaint via live chat or email ([email protected]) — our team is available 24/7 to assist you. Disputes will be reviewed and resolved as quickly as possible upon receipt.

ww55's decisions will be considered final unless a clear technical error is proven.

All content on the ww55 platform — including logos, brand elements, graphics, software, text, and designs — is the sole intellectual property of ww55. No user may reproduce, distribute, or modify these materials without written permission from ww55.

Game software and content are the property of their respective game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, Microgaming, NetEnt, PG Soft, Ezugi, etc.) and are subject to their own respective licenses.

If you have any questions or comments about these terms, please contact us:

• Live Chat: Available 24/7 — in both Bengali and English.
• Email: [email protected]

For more information, visit our FAQ page or go to our About Us page.